Privacy Policy

At Vite School, we are dedicated to safeguarding the privacy and security of our clients, students, tutors, employees, and visitors. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). By using our services, you agree to the collection and use of your personal data as outlined in this policy.

Information We Collect

  • From Parents and Prospective Students: When you inquire about or register for our services, we collect personal information, such as your name, address, contact details, and details about your child, including their name, age, date of birth, school, and academic information. This information helps us match students with the most suitable tutor and to improve our services based on feedback and referrals.

  • From Tutors and Potential Tutors: If you apply to be a tutor with Vite School, we collect your CV, contact details, educational history, qualifications, employment background, and a photograph. We also collect DBS certificate details and bank information for payment purposes. Your profile may be shared with potential clients and displayed on our website to showcase your credentials and availability.

  • From Website Visitors: We collect certain information automatically when you visit our website, including your IP address, browser type, and pages visited, using cookies and similar technologies. This data helps us understand how our website is used and improve its functionality. We do not use this data to identify individual users.

  • From Job Applicants, Employees, and Former Employees: We collect personal data from job applicants, current employees, and former employees to manage recruitment, employment, and compliance with legal obligations. This includes contact information, employment history, references, and other relevant details. If your application is unsuccessful, we will retain your information for a period of time as required by law or to consider you for future opportunities.

How We Use Your Information

  • Providing Services: We use personal data to provide and manage our tutoring services, including matching students with suitable tutors, processing inquiries, and managing billing and payments.

  • Marketing and Communications: We may use your contact information to send newsletters, updates, and promotional materials about our services to both new clients who have opted in and current clients who are already registered. You can opt out of receiving marketing communications at any time.

  • Improving Our Services: We use the information we collect to improve our services, develop new services, and enhance the user experience on our website.

  • Legal Compliance: We may process your personal data to comply with applicable laws, regulations, and requests from law enforcement or government authorities.

Newsletter and Marketing Communications

We provide newsletters and marketing communications to new clients who opt in, as well as to current clients who are already registered. These communications contain information about our services, updates, and promotional materials. If you prefer not to receive these communications, you may unsubscribe at any time by following the link in the email or contacting us directly.

Data Protection and Security

We are committed to ensuring the security of your personal data. We implement various technical and organizational measures to protect your data against unauthorized access, loss, or misuse, including:

  • Access Control: Limiting access to personal data to authorized personnel only.

  • Data Encryption: Encrypting personal data stored on our servers and during transmission.

  • Regular Security Assessments: Conducting regular security assessments to identify and mitigate potential risks.

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right to Access: Request access to the personal data we hold about you.

  • Right to Rectification: Request correction of any inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your personal data under certain conditions.

  • Right to Restrict Processing: Request restriction of processing your personal data in certain circumstances.

  • Right to Data Portability: Request a copy of your personal data in a structured, commonly used, and machine-readable format.

  • Right to Object: Object to the processing of your personal data, including for direct marketing purposes.

To exercise any of these rights, please contact us at admin@viteschool.com. We will respond to your request within the timeframes required by law.

Data Retention

We retain personal data only as long as necessary to provide our services or as required by law. If you wish to request the deletion of your personal data, please contact us, and we will process your request in accordance with legal requirements.

Data Breaches

We have procedures in place to detect, report, and investigate personal data breaches. If a breach poses a high risk to your rights and freedoms, we will notify you and the Information Commissioner's Office (ICO) without undue delay.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and, where appropriate, notified to you by email. This policy was last updated on 3rd May 2018.

Contact Us

For any questions or concerns about our Privacy Policy or how we handle your personal data, please contact our Data Protection Officer at admin@viteschool.com